About Us - Complete Design and Build

ABOUT US

We build our projects with your dreams and ideas.

Coming through Canberra from a grassroots start, JJ worked as an apprentice carpenter and then subcontractor for many builders. What stood out were many accepted dishonest and untrustworthy practices. He decided to take a different approach and partner with his clients. Complete design and build is committed to bringing an honest and transparent approach to the building industry and provides a teamwork approach to each project.

As a proud member of the Master Builders Association (MBA), we uphold the highest standards of quality, integrity, and professionalism in the construction industry. Our commitment to excellence and client satisfaction is at the core of everything we do, ensuring that every project we undertake is completed to the highest standards.

A Team You Can Trust

Your project's success is our team's priority.

Combining the professionalism and systematic approach of a national enterprise, delivered with the care and personal touch of your dedicated team, we will ensure the success of your project. Jonathan Croft, our Managing Director and Project Manager, ensures everything is on track with meticulous attention to detail. Hannah Croft, our Operations Manager, brings expert coordination to streamline the entire process. Lish Mendoza, in charge of client relations, keeps communication clear and organized. On-site, Padraic Cann oversees every aspect of construction, ensuring the highest quality, while our apprentice, Eliot Theodarakis, adds fresh enthusiasm and a strong work ethic. Together, we’re committed to building a dream home you’ll love.

Jonathan Croft

Managing Director / Project Manager

Hannah Croft

Operations Manager

Lish Mendoza

Client Relations / Office Administrator

Padraic Cann

Site Manager

Eliot Theodarakis

Apprentice

OUR PROCESS

Unique solutions for your home through a personalized process.

STEP 1

Free Consultation

We begin by understanding your vision during a free consultation. Share your dreams for your luxury family home, and we’ll ensure every detail reflects exactly what you want, from style to energy efficiency and personal touches.

01

STEP 2

Home Design

We partner with Canberra’s leading architects and interior designers to bring your unique style to life. When you choose us, we work closely with your architect to design a custom home that not only reflects your vision but also maximizes functionality, aesthetics, and your budget—ensuring you get the most home out of every dollar spent.

02

STEP 3

Budget & Timeline Management

Our dedicated Project Coordinator will meticulously source bids from reputable subcontractors, ensuring they align with your specific project requirements. With a fixed price quote, we’ll provide a clear construction program schedule to maintain a seamless and stress-free process.

03

STEP 4

Expert Project Management

Our experienced team leverages advanced software to meticulously monitor every aspect of the schedule, delivering real-time updates. Your dedicated account manager cuts through the noise by providing clear and concise communication, while also tracking and forecasting the construction program.

04

STEP 5

Quality Home Construction

We meticulously oversee every stage of your home’s construction, coordinating with subcontractors, vendors, and inspectors. Your dedicated Project Manager will be on-site daily to ensure the highest quality standards are met, utilizing our curated comprehensive 40-point quality control checklist.

05

STEP 6

Project Completion

As your home nears completion, our team conducts a meticulous walkthrough to address any final details. Upon move-in, you’ll receive a comprehensive Close-Out Package containing all contracts, warranties, and a detailed photographic record. Your dedicated account manager will schedule regular check-ins over the next 12 months to ensure the quality of your home remains as promised.

03

OUR SERVICES

Custom Home Building

We partner with you to create a home that’s uniquely yours. Our team listens closely to your ideas, helping you choose everything from the architectural style to the smallest details.

Renovation and Remodeling

Whether updating a kitchen, bathroom, or your entire house, we listen to your needs and develop a plan that fits your budget. Our expert team ensures your home looks great and functions smoothly, all while adhering to the highest standards.

Home Extensions

Whether you’re looking to add a new room, expand your living area, or create more functional space, we’ll design and build an extension that matches your home’s style and meets your needs.

OUR CLIENTS

See Why Clients Love Us

Gemma P. and Michael P.

PROJECT LOCATION: FADDEN

Jj Croft was always professional in our dealings. He always arrived on time and when he said he would be there. He listened to our needs, paid great attention to detail, always answered our questions, and importantly stuck to our budget. Even if something wasn’t quite right or we wanted to have something fixed, he and his team made sure it happened.

The entire process was well explained and managed by Jj and we always knew what stage of the renovation we were up to because of his great communication.

Our renovations were completed in a timely manner and done to a very high standard. We are extremely happy with the result of the work that Jj and his team did on our house.

Ben and Emily

PROJECT LOCATION: CANBERRA

We used Complete Design & Build when we renovated our kitchen, ensuite bathroom and also our Walk-In-robe.

The quality of workmanship was fantastic and we are still loving each one of these spaces many years later.

JJ and his team were great to work with and we would highly recommend them for any renovation works, extensions or new builds.

WORLD VISION

Building Homes, Building Communities

At Complete Design and Build, we believe in making a difference beyond just construction.

For every project we undertake, we sponsor a child through World Vision, helping improve the lives of vulnerable children around the world.

When you choose us, you’re contributing to a brighter future for children like Dorcas and Danson from Kenya, Genencio from Mozambique, Akifa from Indonesia, and Khaing Zin Zin from Myanmar.